Our services
It is our key principle that you, as the user, are at the core of all our services.
From consulting and concept development to the implementation
of your individual wishes and needs - we are working closely
with you throughout the entire process.
Furthermore, we provide practice-oriented assistance
including seminars, trainings, workshops and support;
besides offering full hosting services.
Consulting and concept development
We provide in-depth advice and create individual
concepts for your future knowledge portal, intranet, wiki,
expert space or network.
For this purpose...
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we identify the objectives of the portal with you,
using a test portal created to showcase the
many possibilities
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we analyze the needs and demands of future
users in order to guarantee the highest level
of usability
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we select the right tools for you from the
ever-growing range of web 2.0-technologies
-
we develop a detailed concept including a
specification and design sketches.
Implementation
In close coordination with you we realize your
portal as specified, by...
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Installing and configuring a server selected to
fit your individual needs, and securing your
desired URL (domain), if available.
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installing and configuring your web portal,
equipping it with the requested functionality
and implementing the design and structure as
agreed.
Workshops, Trainings, Support & Hosting
...complete our services. We make sure that your
users feel comfortable working with the portal and
that you do not have to worry about technical
details. We handle your data with the utmost care
and security.
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We provide an overview of the structure and
features of the new portal and train designated
users in the concrete handling of the new portal.
We also offer training for portal administrators.
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Furthermore, we offer support via email or phone
to answer all your questions.
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We host your data on a server specially purchased
for you. Our contracted maintenance fee is
calculated in accordance with the server capacity
as well as the time and effort needed for the
maintenance of your server and software. Data
security and performance are of paramount
importance.
In advanced-level, practice oriented workshops
we explain how to get the most out of your
(existing) portal or wiki. For example,
we demonstrate the scope of possibilities for
online collaboration, referring to concrete use cases.
